Solution and Satisfaction Oriented Call Center Platform
A new generation call center system with which you can manage your customer communication and your team with its scalable structure.
No Commitment
There is no commitment or installation fee in Ondialer. Pay as you go.
Web Phone
Continue your other transactions without interruption while making your calls via the web browser.
24/7 Technical Support
Our reliable technical support team is always with you for both training and a fast and effective solution.
Detailed Reporting
Track your performance instantly and improve your operational processes with advanced reporting tools.
Multi-Device and Platform Support
Cloud call center software supports hundreds of smart devices through multi-device support.
- Mobile Android and iOS devices
- Desktop and laptop
- Other mobile devices …
No Installation Cost!
- You do not need to pay hardware or installation fees for Ondialer.
- You can start using it immediately with advantageous subscription models.
- You do not need to bear extra costs that you cannot foresee.
All the features you need on one platform...
Manage customer communication of sales and support teams remotely and through all channels with Ondialer. Increase the efficiency of your call center with its quick installation, user-friendly interface and integrated features.
Inbound & Outbound
You can manage the inbound and outbound operations of your call center either separately or blended.
Manual Call
With the preview call feature, you can review customer information before initiating a call.
Auto Call
You can have efficient and fast conversations with Progressive and Predictive automatic dialing methods.
SCD
With smart call distribution, you can create an efficient workflow by ensuring that calls are distributed prioritized or fairly.
Smart IVR
With IVR equipped with natural language processing (NLP) features, your customers can easily navigate to the appropriate menu by interacting with voice.
Cloud FCT
With the cloud FCT feature, you can perform all your call center operations using your SIM cards (GSM numbers) instead of your landline.
Mobile Application
You can carry your extension with you through your special mobile application and make your calls via your mobile device.
Chatbot
You can provide support for problems related to your products or services via the chat channel, and reduce the operational burden by automating processes.
E-mail and SMS
With customizable ready-made templates, you can send e-mail and SMS notifications to the people you specify from your corporate accounts.
WhatsApp Business
With WhatsApp Business Integration, you can offer easy-to-reach call center services to your customers.
Calendar
You can save your future appointments or tasks to the internal calendar in Ondialer or to Google Calendar.
Quality Management
You can measure the service you provide and the performance of your employees with customizable quality management.
